Cookie Policy

Last Updated: July 19, 2026 | Effective Date: July 19, 2026

1. About This Cookie Policy

Guzman y Gomez is committed to being transparent about how we collect and use data related to your use of our website. This Cookie Policy forms part of our broader Privacy Policy and should be read in conjunction with it. This policy applies to all users of our website guzmasygomez.com and is governed by applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to periodically review this page to stay informed about our use of cookies.

If you have any questions about this policy, please contact us at [email protected].

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used by website operators to make websites work more efficiently, to provide a better and more personalised browsing experience, and to provide reporting information.

Cookies are stored either in your browser's memory (session cookies) or on your hard drive (persistent cookies). They allow the website to recognise your device and store certain information about your preferences or past actions.

In addition to cookies, we may also use similar tracking technologies on our website, including:

• Web Beacons (Pixel Tags): Tiny graphic images embedded in web pages or emails that track whether you have opened a page or email.
• Local Storage: A browser feature that allows websites to store data locally on your device beyond what cookies can hold.
• Session Storage: Similar to local storage but the data is cleared when your browser session ends.
• Scripts and Tags: Pieces of code that collect information about how you interact with our website.

For simplicity, we refer to all of these technologies collectively as "cookies" throughout this policy.

3. How Do Cookies Work?

When you visit our website for the first time, a cookie is sent from our web server to your browser and stored on your device. The next time you visit, the browser sends the cookie back to the server, allowing the website to recognise you and remember your preferences.

Cookies can be set by our website directly (known as "first-party cookies") or by third-party services that we use, such as analytics platforms, advertising networks, and social media integrations (known as "third-party cookies").

Cookies may be:

• Session Cookies: Temporary cookies that are deleted from your device when you close your browser. They are used to maintain your session as you navigate our website.
• Persistent Cookies: Cookies that remain on your device for a set period of time or until you delete them manually. They allow us to remember your preferences on return visits.

4. Types of Cookies We Use

We use four main categories of cookies on guzmasygomez.com. Each category serves a different purpose, and your rights regarding each type may differ.

4.1 Strictly Necessary / Essential Cookies

These cookies are essential for the proper functioning of our website. Without these cookies, some parts of the website will not work correctly. They enable core functionality such as security, network management, and accessibility. These cookies do not collect any personally identifiable information and cannot be disabled without significantly impacting the way our website operates.

Examples of what these cookies do include:

• Keeping you logged in to your account during your session
• Remembering items in your online order or cart
• Ensuring your data is transmitted securely
• Balancing server load for optimal performance

4.2 Analytics and Performance Cookies

These cookies collect information about how visitors use our website, including which pages are most frequently visited, how long users spend on each page, and any error messages they encounter. All data collected is aggregated and anonymised, meaning it does not identify individual visitors. We use this information to improve how our website works and to better understand user behaviour.

We use Google Analytics to collect this data. Google Analytics uses cookies to report on website interactions without personally identifying individual visitors.

4.3 Functional Cookies

Functional cookies allow our website to remember choices you have made in the past, such as your preferred language, your location, or your login details. They enable us to provide a more personalised and enhanced experience. These cookies may be set by us or by third-party providers whose services we have added to our pages.

If you do not allow these cookies, some or all of these services may not function properly.

4.4 Advertising and Targeting Cookies

These cookies are used to track your browsing habits and serve you with advertisements that are relevant to you and your interests. They are placed on our site by third-party advertising networks, including Google Ads and Facebook. They remember that you have visited our website and this information is shared with other organisations, such as advertisers. They also limit the number of times you see a particular advertisement and help measure the effectiveness of advertising campaigns.

5. Specific Cookies We Use

The following table provides detailed information about the specific cookies used on guzmasygomez.com:

6. Third-Party Cookies and Services

We use a number of third-party services on our website that may place cookies on your device. We do not have direct control over these third-party cookies. The third parties we work with include:

6.1 Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on pages. This data is anonymised before being reported to us. For more information about how Google uses data collected through our website, please visit: https://policies.google.com/privacy

6.2 Google Ads

We use Google Ads to display advertisements across the Google advertising network. Google uses cookies to serve ads based on your prior visits to our website and other websites on the internet. For more information, please visit: https://policies.google.com/technologies/ads

6.3 Facebook (Meta) Pixel

We use the Facebook Pixel to measure the effectiveness of our Facebook advertising campaigns and to retarget visitors who have previously visited our website. Meta may use this data in accordance with their own Data Policy. For more information, please visit: https://www.facebook.com/privacy/policy/

6.4 Google Maps

Our website may use Google Maps to display our restaurant locations. Google Maps uses its own cookies and tracking technologies. For more information, please refer to Google's Privacy Policy.

7. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies (except for strictly necessary cookies). There are several ways you can manage your cookie preferences:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or to notify you when a cookie is being set. Please note that if you choose to block cookies, some features of our website may not function as intended.

Here are links to cookie management instructions for the most popular browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies
• Apple Safari: https://support.apple.com/en-au/guide/safari/sfri11471/mac
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

7.2 Opt-Out Tools for Specific Services

You can also opt out of specific third-party cookies using the tools provided by those services:

• Google Analytics Opt-Out: Install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout
• Google Ads Personalisation: Manage your Google advertising preferences at https://adssettings.google.com
• Facebook Ad Preferences: Manage your Facebook advertising preferences at https://www.facebook.com/adpreferences
• Network Advertising Initiative (NAI) Opt-Out: Visit https://optout.networkadvertising.org
• Digital Advertising Alliance (DAA) Opt-Out: Visit https://optout.aboutads.info
• Your Online Choices (European Interactive Digital Advertising Alliance): Visit https://www.youronlinechoices.com

7.3 Mobile Device Settings

If you access our website through a mobile device, you can manage your cookie and advertising preferences through your device settings:

• iOS (Apple): Navigate to Settings > Privacy & Security > Tracking to manage app tracking permissions.
• Android: Navigate to Settings > Google > Ads to opt out of personalised advertising.

8. Impact of Disabling Cookies

While you have the right to disable cookies at any time, please be aware that doing so may affect your experience on our website in the following ways:

9. Cookies and Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), we are required to be transparent about the personal information we collect and how it is used. While many cookies collect anonymised or aggregated data, some cookies may collect information that could be considered personal information under Australian law, such as IP addresses or device identifiers.

Where cookies collect personal information, we handle that information in accordance with our Privacy Policy and the Australian Privacy Principles. This includes:

• APP 1: Open and transparent management of personal information — this Cookie Policy fulfils that obligation.
• APP 3: Collection of solicited personal information only for lawful purposes that are directly related to our functions and activities.
• APP 6: Use or disclosure of personal information only for the primary purpose for which it was collected.
• APP 11: Security of personal information — we take reasonable steps to protect information collected through cookies from misuse, interference, loss, and unauthorised access.

The Office of the Australian Information Commissioner (OAIC) provides guidance on privacy obligations in relation to tracking and cookies. For more information, please visit: https://www.oaic.gov.au

10. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your browsing activity tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to browser DNT signals. However, you can use the opt-out tools described in Section 7 above to control how your data is collected and used.

11. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly use cookies to collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information through our website, please contact us at [email protected] and we will take steps to remove that information.

12. Changes to This Cookie Policy

We reserve the right to update or modify this Cookie Policy at any time to reflect changes in technology, applicable laws, our business practices, or for any other reason. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to check this page periodically to ensure you are aware of any updates. Your continued use of our website following the posting of changes to this Cookie Policy will constitute your acceptance of those changes.

If we make material changes to how we use cookies that significantly impact your privacy, we will make reasonable efforts to notify you, such as by displaying a prominent notice on our website or, where we have your contact details, by sending you a notification.

13. Contact Us

If you have any questions, concerns, or complaints about this Cookie Policy or our use of cookies and tracking technologies, please contact us using the details below:

This Cookie Policy was last reviewed and updated on July 19, 2026. It applies to all users of guzmasygomez.com and is governed by the laws of Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).